Terms and Conditions

Welcome to Match11 — your voice chat & social platform where boys connect with girls through calls, chat, and virtual gifts. These Terms and Conditions govern your access to subscription plans, coin purchases, wallet earnings, gift transactions, and all features of our mobile application. By using Match11, you agree to these terms.

1. Acceptance of Terms

By downloading, registering, or accessing the Match11 App (including features like voice calling, text chat, voice messages, coin-based interactions, gift sending, and wallet management), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please refrain from using our services.

2. User Accounts & Eligibility

• You must be at least 18 years old to create an account. Verification may be required for withdrawal requests.
• Provide accurate information during registration (name, email, phone, location). You are responsible for all activity under your account.
• Two user types: Boys (subscribe to get coins) and Girls (earn directly from interactions). Both register for free.
• Notify us immediately of any unauthorized use. Match11 reserves the right to suspend accounts violating community guidelines or these terms.

3. Core Platform Services

Match11 provides:

• 🎙️ Voice Calls & Chat – Real-time voice calls, text chat, and voice messages between boys and girls. Coin cost per minute/message is set by admin.
• 💰 Coin System – Boys purchase subscription plans to receive coins. Coins are used for calls, chat, and voice messages.
• 🎁 Virtual Gifts – Boys can send gifts via UPI/Card/NetBanking. 100% of the gift amount goes to the girl's wallet. No admin commission on gifts.
• 💳 Wallet & Earnings – Girls have a wallet where earnings from coin usage and gifts are accumulated. Withdrawals are subject to admin approval and withdrawal limits.

4. Subscription Plans & Coins

• Boys can choose from multiple subscription plans (e.g., weekly, monthly, premium). Each plan offers a specific number of coins.
• Coins are added to the boy's wallet immediately after successful payment.
• Coin costs for voice calls (per minute), text chat (per message), and voice messages are determined by the admin and displayed in the app.
• Coins are non-transferable and non-refundable. Unused coins do not expire unless your account is terminated for violation.

5. Girl Earnings & Wallet

• Girls register for free. No subscription or coin purchase is required.
• When a boy spends coins on a call, chat, or voice message with a girl, the equivalent earnings (minus any admin commission, if applicable) are credited to the girl's wallet.
• Note: By default, there is zero admin commission on coin-based interactions. 100% of the coin value goes to the girl.
• Girls can request withdrawals subject to admin-defined withdrawal limits and approval process.

6. Virtual Gifts – Direct Payment

• Boys can send virtual gifts to girls. Gifts are purchased via UPI, Credit/Debit Card, or NetBanking — not through coins.
• The full gift amount (100%) is credited to the girl's wallet. No admin commission is deducted from gift payments.
• Gift prices are set by the admin and displayed in the gift store.
• Gift transactions are final and non-refundable once sent.

7. Admin Panel & Management

The Match11 Admin Panel provides full control over:

• Subscription plans (pricing, coin allotment, duration).
• Coin costs for voice calls (per minute), chat (per message), and voice messages.
• Gift catalog (items and their prices).
• Commission settings (if any) — default is 0% on interactions.
• Withdrawal limits and approval process for girl earnings.
• Wallet management, user accounts, and transaction logs.

8. Prohibited Activities

• Impersonating another person, or misrepresenting your identity.
• Using bots, scripts, or automated tools to manipulate coins, earnings, or interactions.
• Attempting to hack, decompile, or disrupt the Match11 platform.
• Sharing explicit, abusive, or illegal content during calls or chats.
• Creating multiple accounts to exploit referral or reward systems.

9. Cancellations, Refunds & Withdrawals

• Subscriptions: Subscription fees are non-refundable. Coins, once credited, cannot be converted back to cash.
• Gifts: Gift transactions are final and non-refundable.
• Withdrawals: Girls can request withdrawals once they meet the minimum withdrawal limit set by admin. Withdrawals are subject to approval and may take 2-5 business days for processing.

10. Limitation of Liability

To the maximum extent permitted by law, Match11 and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from use of the app, including but not limited to loss of data, interrupted calls, or delayed withdrawals. Our total liability for any claim is limited to the amount paid by you (if any) in the past 3 months.

11. Indemnification

You agree to indemnify and hold harmless Match11, its founders, employees, and partners from any claims, damages, or expenses (including attorney fees) arising from your misuse of the platform, violation of these Terms, or infringement of any third-party rights.

12. Privacy & Data Protection

Your privacy is important. Please review our Privacy Policy (linked within the app) for information on how we collect and use personal data like device ID, location, transaction history, and call logs. By using Match11 you consent to data processing as described.

13. Modification of Terms

Match11 may update these Terms periodically (e.g., feature additions, legal requirements). We will notify users via in-app notification or email. Continued use after changes constitutes acceptance. If you disagree with modifications, you may delete your account within 30 days.

14. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of India, Tamil Nadu jurisdiction. Any disputes arising out of or relating to these Terms or Match11 services shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes will be subject to exclusive jurisdiction of courts in Tirunelveli, Tamil Nadu.

15. Contact Us – Match11 Support

For wallet disputes, gift issues, or account queries, reach out to our dedicated support team.

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